Terms. All orders are custom. The customer agrees to pay the total cost of the order including shipping if applicable. Please review the order completely double check the selected items and the corresponding fabrics for which the customer is responsible for payment. Once the order has been placed, no changes in the order will be accepted. There will be no refunds and no cancellations. Customer acknowledges that tax will be paid where applicable and shipping charges for all items. Kushease™ items are FOB and will be shipped standard Ground Shipping or Freight Shipped unless other arrangements have been made in writing. Additional shipping charges will apply. Allow 3-4 weeks for delivery on orders. I understand the cleaning and care instructions, and have read the warranty information.
Care and Cleaning. Customer is responsible for normal cleaning and care of the fabric. Product must be dried out completely when left in moist conditions for more than a 24 hour period. If product is left outside it must be turned over to completely dry any moisture that may have accumulated. Mold and mildew do not grow on the fabric. Mold and mildew grow on dirt. To ensure no mold or mildew occurances, clean your product regularly according to fabric manufacturer's recommendations.
Items Covered .This limited warranty covers the fabric becoming nonserviceable because of loss of color or strength from normal usage and exposure conditions, including sunlight, mildew and atmospheric chemicals. Kush ease™ liability is expressly limited to this warranty. Kush ease™ products are not to be used as a flotation device. Sunbrella Fabrics are classification 1 normal flammability. Do not use Kush ease™ products near or around an open flame. Kush ease™ EPS foam fill is flammable. Do not expose to open flames or other direct or indirect high temperature ignition sources such as burning operations, welding, burning cigarettes, space heaters, fireplaces, or naked lights. When burning, EPS will consume oxygen, releasing great heat and smoke and potentially toxic gases such as carbon dioxide and carbon monoxide. Do not use, install or store EPS except in strict compliance with BOCA, ICBO or SBCCI codes, as well as any fire - related laws/ordinances. Failure to comply with these codes/laws may increase the risk of fire and result in personal injury or property damage from smoke, flames or water. Kush ease™ will not be held liable.
Coverage Period. The limited warranty period for Kush ease™ products runs 1 year on construction and 1 year on the fabric from the date of purchase.
Limited Warranty. This limited warranty is valid only if a copy of the invoice is submitted showing the date of original purchase. Kush ease™ pet line is not covered due to damages caused by chewing or misuse by animals.
What will Kush ease™ do? After review, Kush ease™ will determine if the product meets the replacement requirements and will then supply an exact replacement of the product purchased. In the event a fabric manufacturer discontinues the fabric, Kush ease™ will match the piece as closely as possible.
Getting warranty service. Call the dealer or retailer from whom you purchased the product to inspect the claim. If the product was purchased directly from a Kush ease™ representative or the Kush ease™ company, contact whichever applies. They, in turn, will review your claim. The customer will be responsible for shipping charges associated with warranty service. |